How to take care of jewelry?
For optimal care of your PANDORA jewelry, regular cleaning with specialized jewelry products and clothes is advised. Avoid wearing it during baths to maintain its shine, and be cautious of direct contact with perfumes and cosmetics, as they can dull its colors over time. After cleaning with water, ensure thorough drying before storing it in your jewelry box.
How to choose the right size of jewelry?
If you're considering online shopping but unsure of your ring or bracelet size, follow these steps for guidance. To determine your ring size, use a measuring tape to wrap around your finger. Alternatively, use a thread: wrap it around your finger, mark where the loop ends, then measure against a ruler. Add 2 more cm to the number and you’ll get the perfect size for your wrist. Similar steps can be followed to measure your wrist size. For further details, refer to the link provided.
What materials are the jewelry made of?
PANDORA jewelry predominantly features 925 sterling silver. Additionally, the collections include designs crafted from 14K and 18K gold metal blends. Gold, as well as ruthenium, are also used for plating.
How to combine the collections?
Taking into account the design and style peculiarities of different collections of the PANDORA brand, it is necessary to pay attention when making combinations of charms and bracelets. Note that each charm in the collection matches the bracelets in the same collection. When matching bracelets and charms from different collections, make sure they can be physically worn together.
What packaging is provided?
When buying jewelry online and in stores, branded packaging with a PANDORA bag is provided. When shopping, you can also choose special PANDORA gift box packaging, which you can see on our website.
Can I return or exchange jewelry that I have already purchased?
PANDORA jewelry can't be returned, but you can exchange them within 14 days of purchase. If you bought it in a store, you can only exchange it at that exact store. If you bought online, exchanges are only possible at the TI'ME store on Northern Avenue 5. Make sure to bring your receipt. Take a note: earrings can't be exchanged either.
